Elevate Your Casino Experience

Droisys is the trusted partner for casinos and gaming tech companies, offering cutting-edge custom gaming solutions. With 15+ years of experience, our global teams deliver innovative software and hardware that scale with your needs.

Why Us

With a proven track record of delivering custom solutions for Fortune 500 companies globally, Droisys stands as a leader in the gaming industry, offering unparalleled expertise and innovation.

What we do

Ready to Scale? Explore How Droisys Can Drive Your Casino’s Growth

Solutions We Offer

From mobile apps and sports betting platforms to AI-driven analytics, Droisys transforms your casino operations. Our tailored solutions modernize your systems and enhance player loyalty with real-time data insights.

Gaming Consulting & Services

Our comprehensive consulting services, including product engineering, AI innovation, and 24×7 support, help casinos stay ahead of the curve, ensuring optimal performance and continuous improvement.

Our Expertise

Gain a complete understanding of each player by consolidating data from multiple sources. This includes tracking game preferences, spending patterns, and interaction history, allowing for highly personalized marketing and service.

What is Casino CRM?

Our goal is simple: help our partners and clients create measurable value by leveraging our business acumen, technical expertise, and diverse skill sets.

What is Casino CRM?

Our goal is simple: help our partners and clients create measurable value by leveraging our business acumen, technical expertise, and diverse skill sets.

360-Degree Player View

Gain a complete understanding of each player by consolidating data from multiple sources. This includes tracking game preferences, spending patterns, and interaction history, allowing for highly personalized marketing and service.

Automated Marketing Campaigns

Automate your marketing efforts with targeted campaigns based on player behavior and preferences. This ensures that players receive relevant promotions, enhancing their overall experience.

Enhanced Customer Service

A CRM system centralizes all customer interactions, making it easier to respond to inquiries, resolve issues promptly, and provide a seamless customer service experience.

Advanced Analytics and Reporting

Utilize advanced analytics to gain insights into player behavior, campaign performance, and operational efficiency. This data-driven approach helps in making informed business decisions.

Automated KYC and Fraud Detection

Ensure compliance with regulatory requirements and protect your business with automated Know Your Customer (KYC) processes and fraud detection mechanisms.

Increased Player Retention

Casinos can enhance player loyalty and retention by understanding and responding to player preferences. Personalized experiences make players feel valued, encouraging repeat visits.

Operational Efficiency

Automating routine tasks such as marketing campaigns, customer support, and compliance checks reduces manual workload and increases efficiency

Revenue Growth

Effective CRM strategies enable cross-selling and up-selling opportunities by identifying player needs and preferences. This not only increases revenue but also maximizes the lifetime value of each player.

Data-Driven Decisions

A CRM system provides actionable insights through comprehensive data analysis, helping operators make strategic decisions to improve business outcomes.

Areas to be covered in Casino CRM

Key Questions to Consider

Our goal is simple: help our partners and clients create measurable value by leveraging our business acumen, technical expertise, and diverse skill sets.

Get in touch

Droisys enhances sales efficiency by streamlining administrative tasks, allowing your sales team to focus on building customer relationships and driving revenue growth.

Let’s work together

Co-Author
Bryan Lindsey

Bryan Lindsey is a gaming executive with over 25 years of experience in hospitality, gaming, and sports betting. As a former President of Red Rock Resort, he played a key role in its $6 billion expansion. Bryan also helped design and launch the Wynn Rewards program. Currently a strategic advisor to top firms like Wynn Resorts, Game Play Network, and ProntoBlock, he is the founder of Crimson International, a global gaming advisory firm. Bryan’s passion for innovation and mentorship makes him a respected leader in the gaming industry.

Player 360 free resources

Self-Assessment

Implement a winning strategy with this step-by-step guide to building a seamless, omni-channel, and data-informed player experience.

Blueprint

Get a 360-degree view of where your current player engagement strategies stand and identify actionable areas for growth.

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Author
Sanjiv Goyal
WWW.SANJIVGOYAL.COM

Sanjiv Goyal is a Hollywood producer, author, Investor, and futurist with a Master’s in Applied Mechanics from the Indian Institute of Technology Delhi. Known for blending technology with storytelling, Sanjiv’s popular YouTube series and radio show, Confessions of a Futurist, has inspired millions and has over 3 million views. A lifetime digital fellow of the IIT Council, Sanjiv combines deep technical expertise with creativity, pushing boundaries and leaving a lasting impact on industries.

Player 360​

Elevate Player Engagement

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Player 360​

Casino intelligence in your palm

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A book by
Sanjiv Goyal
Entrepreneur Investor and futurist

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